Safety Tips
Kelshi connects buyers and sellers; it does not broker payment or delivery. Follow these tips to protect yourself in every transaction.
Meeting safety
- Meet in a busy public place, during daylight.
- Tell someone you trust where and when you are meeting.
- Inspect the item thoroughly before paying.
- For properties and cars: verify official documents before committing.
Avoiding payment scams
- Never pay in advance before inspecting the item.
- Beware of unrealistically low prices — usually a trap.
- Never share OTP codes or account credentials with anyone.
- Do not transfer money to people you have not met, or abroad for "shipping".
Special note: healthcare and pharmacies
Kelshi's healthcare section is a directory for contacting licensed clinics and pharmacies only. No medicine is sold through the app, and nothing in it constitutes medical advice. For any health condition consult a licensed doctor, and buy prescription medicine only from a licensed pharmacy.
If something goes wrong
- Report the listing immediately with the in-app "Report" button.
- Block the abusive user.
- Contact support: [email protected].
Your safety first. The Kelshi team — [email protected]